Il mio conto  |  Il mio carrello

 

 
Terms of Sale and use of the webshop www.ars-imago.com/lab-box/shop
Pre-Order and Acceptance
You (Customer) are pre-ordering a product that has not yet been manufactured.
Any shipping date is an estimate only by us (ars-imago international), and the actual shipping date for any accepted pre-order will depend on a variety of factors including manufacturing schedule. Each pre-order Customer submits for a Product constitutes an offer to purchase in advance that Product. Pre-orders are complete when Customer provides shipping address to ars-imago international and pay in full, by debit card, credit card or paypal, the Products. Completed pre-orders are subject to ars-imago international's acceptance and may be rejected at any time and for any reason at ars-imago international's discretion. ars-imago international will send Cusotmer an email to the provided email address to indicate whether the pre-order has been accepted or rejected. ars-imago international lists shipping charges for each country on its website, and Customer must pay all shipping charges for the location of the address provided by Customer. Customer must also pay all tariff, import, customs, tax, and other charges applicable in your jurisdiction. If shipping costs to the address provided by Customer for an accepted pre-order are higher than the shipping costs paid at the time Cusotmer offered to purchase a Product, ars-imago international may, in its sole discretion, require Customer to pay additional shipping fees or refund the full amount.

The images of the products shown in this shop are for illustrative purposes only and may not be perfectly adherent to the product that has not yet been manufactured. Some details, shapes and colors may therefore be slightly different from the images shown here.

When Customer submits an order, Customer is accepting to purchase in advance a Product from ars-imago international on the terms and conditions set forth below. The order is revocable by the Customer at any time before the shipping date, which is estimated from February 2019. When the shipping date of the Products approaches, ars-imago international will send Cusotmer an email to the provided email address and request that Customer verifies the shipping address.

Delivery Times
Purchased Products will be shipped from February 2019. By confirming their purchase on www.lab-box.it/shop, Customer is accepting the delivery terms. The delivery date may vary and may be changed at any time by ars-imago international upon prior notice to Customer. If ars-imago international accepts your offer to purchase a Product, ars-imago international will not be liable to Customer for any delay, including any delay due to an event beyond ars-imago international's reasonable control, such as an act of terrorism, war, political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man-made eventuality outside of ars-imago international's control.

Delivery Times for Kickstarter Backers
Products purchased by Kickstarter Backers will be shipped together with their Kickstarter Reward.

Shipping Terms
A - Shipping in Italy and Switzerland
Shipment to Italy is done by courier. Shipping costs are based on the ratio between the weight and the volume of the package and will be visible before order confirmation and check-out. Shipping costs are divided into two price ranges: 6,90 € and 9,90 € depending on quantity, volume and weight of purchased Products.

B - Shipping to EU area
Shipment to the EU area is done by courier. Shipping costs are based on the ratio between the weight and the volume of the package and will be visible before order confirmation and check-out. Shipping costs are divided into two price ranges: 19.90 € and 25.90 € depending on quantity, volume and weight of the purchased Products.

C - Shipping to US and Canada
Shipment to US and Canada is done by courier. Shipping costs are based on the ratio between the weight and the volume of the package and will be visible before order confirmation and check-out. ars-imago international is not responsible for any customs duties, fees or charges. Shipping costs are divided into two price ranges: 29.90 € e 35.90 € depending on quantity, volume and weight of the purchased Products. Some Products are not available for delivery outside the EU area. In this case, this information will be listed in the Product description and before order confirmation.

D - Shipping to Australia, China, South Korea, Hong Kong, India, Indonesia, Japan, Malaysia, New Zealand, Philippines, Singapore, Taiwan, Thailand and Vietnam
Shipment to the aforementioned countries is done by courier. Shipping costs are based on the ratio between the weight and the volume of the package and will be visible before order confirmation and check-out. ars-imago international is not responsible for any customs duties, fees or charges. Shipping costs are divided into two price ranges: 39.90 € e 46.90 € depending on quantity, volume and weight of the purchased Products. Some Products are not available for delivery outside the EU area. In this case, this information will be listed in the Product description and before order confirmation.

E - Shipping to the rest of the world
Shipment to the rest of the world is done by courier. Shipping costs are based on the ratio between the weight and the volume of the package and will be visible before order confirmation and check-out. ars-imago international is not responsible for any customs duties, fees or charges. Shipping costs are divided into two price ranges: 49.90 € e 59.90 € depending on quantity, volume and weight of the purchased Products. Some Products are not available for delivery outside the EU area. In this case, this information will be listed in the Product description and before order confirmation.

ars-imago international does not ship to PO boxes. By purchasing this Product for shipment outside of the European Union, Customer acknowledges and assumes responsibility to conform to local laws and regulations while importing and using the Product. Customer acknowledges that ars-imago international is not responsible for regulatory compliance within Customer's country. ars-imago international is not responsible for the cost of replacement of any Product held indefinitely by Customer's local authorities.

Shipping Terms for Kickstarter Backers
The shipping for Kickstarter Backers will be free of charge up to a certain weight-volume ratio of the chosen products, which will be shipped together with their Kickstarter Reward. Over this limit, a shipping integration equal to 50% OFF the shipping prices here indicated will be applied.

Payment Methods
During the purchase procedure, Customer has the option to choose between the following payment methods: - Credit card or Debit Card - PayPal All payments will be processed through the Paypal system.

Sales Prices
The published prices include Italian VAT and are calculated prior shipping charges. Prices may change without notice. ars-imago international reserves the right to make changes to the models, description, prices and stock availability of its Products without prior notice. With no prejudice to mistakes or omissions.

VII. RETURNS
(i) Allowable Period.
Customers who are deemed as consumers pursuant to the relevant legislation, may return any Product within ten (10) calendar days from the date of its receipt.
(ii) Condition.
The Product, or the part of it which is subject to return, must be unused, undamaged, complete with all parts and accessories, in the same condition Customer received it, in its original packaging and generally fit for resale. Consumables (film, chemicals) will not be accepted if packaging is opened. Customer shall be liable for any diminished value of the Products resulting from the handling of the Products other than what is necessary to establish the nature, characteristics, and functioning of the Products.
(iii) Process.
Customer shall arrange to have the Product shipped back to ars-imago international and will bear all shipping and handling associated costs and liability. If a Product consists of several parts, Customer must return all parts of the Product in order to obtain a refund.
(iv) Packaging.
Customer must keep the original packaging and use it to repack a Product for return.
(v) Upon Receipt
Once the Customer's return is received and inspected, ars-imago international will send Customer an email to notify them that ars-imago international has received the returned item. If the Products sent back comply with the conditions as indicated above, ars-imago international will approve the return. On the contrary, if the Products do not comply with the conditions set out above, ars-imago international will not accept the return and Customer has the sole responsibility to arrange shipment of such Products from ars-imago international back to Customer
(vi) Unauthorized Returns
Any return made by Customer without a written return authorization from ars-imago international will be considered an unauthorized return. Unauthorized Returns will not be subject to a refund or credit by ars-imago international. Customer has the sole responsibility to arrange shipment of the Unauthorized Return from ars-imago international back to Customer. Customer assumes all shipping and handling charges, as well as any risk of loss, for any Unauthorized Return.
(vii) Refund
If the return is approved, ars-imago international shall refund the price, including the cost of the original delivery to Customer to the original method of payment, within 10 days from the date on which the consumer gives notice of his/her withdrawal. In any case ars-imago international may withhold the reimbursement until he has received the goods back, or until the consumer has supplied evidence of having sent back the goods, whichever is the earliest. ars-imago international may charge a fee for missing or used accessories, by withholding part or all of the refund amount.
(viii) Order Changes and Cancellations
Customer should contact ars-imago international as soon as possible if they need to change or cancel their order.

Personal Data Processing - Privacy
The processing of data is done through the use of manual, computer and telematic tools, by "ars-imago international" structures and in compliance with the provisions of the law "Protection of the person and other subjects with respect to the processing of personal data" (D.L.gsvo 30.6.2003 n. 196), known as the Privacy Act. ars-imago international guarantees the utmost privacy: data processing is done exclusively for the purpose of updates on initiatives and offers done by ars-imago international. Customer's data will not be communicated or disseminated to third parties and Customer may require their modification or cancellation at any time. Customer registered on www.ars-imago.com has a permanent right of access and modification of personal data, as provided by Italian law. Customer can send any communication in regards to this to e-mail address info@ars-imago.com.

Registration policies to the mailing list service
ars-imago international reserves the right to send e-mails for promotional or promotional purposes on its Products only to Customers who explicitly require it through the registration on the website. Customer has the right to request the interruption of the mailing list service or to modify the settings in his/her online account at any time.

Terms and conditions of use of the website
www.ars-imago.com/lab-box/shop is an e-commerce website owned by ars-imago international, based in Rome - Italy. All Customers who intend to take advantage of the services of the website are subject to the acceptance of the terms of sale, notes and legal terms. All confidential, personal and sensitive data entered by Customer on www.ars-imago.com or sent to an e-mail address of the same domain will be processed in accordance with applicable privacy laws.

Customer's responsibilities on www.ars-imago.com/lab-box/shop
When registering, as soon as Customer provides information on the use or request of the username and password, he/she guarantees that such information is true and accurate, as required by the registration forms on www.ars-imago.com. If the information provided by Customer is false or incorrect, ars-imago international s.r.l. may suspend access to the relevant section of the website at any time. Any abuse will be prosecuted according to law.

Restrictions on use of the site www.ars-imago.com/lab-box/shop
ars-imago international prohibits any action that has the purpose of:
- access www.ars-imago.com through software and/or hardware tools for systematic retrieval of information or fraudulent use of its contents;
- reproduce any section of www.ars-imago.com/lab-box/shop on other websites without the written approval by ars-imago international;
- create hyperlinks on other websites linking to www.ars-imago.com/lab-box/shop without the written approval by ars-imago international.
Any use of www.ars-imago.com/lab-box/shop that may constitute a criminal offense is also forbidden. Any abuse will be prosecuted according to law.

Intellectual property
The entire contents of www.ars-imago.com/lab-box/shop (illustrations, texts, descriptions, images, videos) are property of ars-imago international. All partial or total reproductions of the website's content, through any process and on any media, must be the subject of a prior and explicit authorization by ars-imago international. All the information, contents, practices, and softwares offered by our services are protected by Italian laws governing intellectual property and copyright.

Statement on Terms of Sale
Modification of these Terms of Sale.
ars-imago international reserves the right, at its discretion, to change these Terms of Sale on a going-forward basis at any time. Please check these Terms of Sale periodically for changes. If a change to these Terms of Sale materially modifies the Customer's rights or obligations, Customer will be required to accept the modified Terms of Sale in order for the pre-order to remain valid. Material modifications are effective upon the Customer's acceptance of the modified Terms of Sale. Immaterial modifications are effective upon publication. Disputes arising under these Terms of Sale will be resolved in accordance with the version of these Terms of Sale that was in effect at the time the dispute arose.

Territorially competent court of law
For any disputes that may derive from the contract, the Court of Rome will be exclusively competent.

PRODUCT
ABOUT
KICKSTARTER
FAQ
CONTACT

FOLLOW US

  

NEWSLETTER

Italy
Via Caio Mario 25
I-00192 Roma

Switzerland
Badenerstrrasse 211
CH-8003 Zuerich

Legal
Terms and Conditions
Delivery Terms and Rates
Legal
Privacy & Cookie Policy
Shop FAQs